Privacy  Policy

1. Scope

This data protection declaration is intended to inform the users of this website in accordance with the Federal Data Protection Act and Telemedia Act about the type, scope and purpose of the collection and use of personal data by the website operator Congress Center Ramstein. The website operator takes your data protection very seriously and treats your personal data confidentially and in accordance with legal regulations. Bear in mind that data transmission on the Internet can generally be subject to security gaps. Full protection against unauthorized access is not possible.

2. How do we collect your data?

The data is automatically recorded by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system or time of the page was viewed). This data is collected automatically as soon as you enter our website.

3. Access data

The website operator or website provider collects data about access to the website and saves it as “server log files”. The following data is logged in this way:

  • Visited website
  • Time at the time of access
  • Amount of data sent in bytes
  • Source / reference from which you came to the page
  • Browser used
  • Operating system used
  • IP address used

The data collected are only used for statistical evaluations and to improve the website. However, the website operator reserves the right to check the server log files retrospectively if there are concrete indications of illegal use. These are anonymized data without personal reference. The data is automatically deleted from our IT systems after 7 days.

4. Collection and processing of personal data

We collect, use and process all personal data exclusively for the purposes stated in this declaration.

4.1 Email inquiries

If you make an inquiry by e-mail, we will only use your e-mail address and the name you have given for correspondence with you or to answer your question. Any other use will only take place with your consent, i.e. if you ask us to do so.

4.2 Inquiries via the contact field

If a request is made via our contact field, we will only use your email address and the name you have given for correspondence with you or to answer your question. Any other use will only take place with your consent, i.e. if you ask us to do so.

5. SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as inquiries that you send to us as the website operator, this site uses an SSL or. TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http: //” to “https: //” and by the lock symbol in your browser line. If the SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

6. Cookies

Cookies are small text files. These are stored on the device (PC, smartphone, etc.) with which you access our website. The cookies we use do not cause any damage to your device and do not contain any viruses.

When you visit our site for the first time, you must agree to the use of cookies. You can always change your selection at a later date.

We differentiate between:

Essential cookies

Essential cookies enable basic functions and are necessary for the website to function properly. You can find out which cookies these are under 6.1

External media

Content from video platforms, social media platforms or the Google Maps map service is blocked by default. You can find out which cookies we use under 6.2

Statistics

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website. We use Google Analytics for the purpose of evaluation. For more information, see 7.

6.1 Essential cookies

6.1.1 Borlabs cookie

This website uses Borlabs Cookie, which sets a technically necessary cookie (borlabs cookie) in order to save your cookie consent.

Borlabs Cookie does not process any personal data.

The borlabs-cookie cookie stores the consent you gave when you entered the website. If you would like to revoke this consent, simply delete the cookie in your browser. When you re-enter / reload the website, you will be asked again for your cookie consent.

6.2 External media

6.2.1 Google Maps

This website uses the map service Google Maps.

Important: Google Maps is blocked by default. In order to use the service you have to agree to the setting of cookies by Google. You can find more information about how Google handles your data at:

https://policies.google.com/privacy?hl=de

6.2.2 Facebook

In order to get in contact with our customers more quickly from our website, we use the Messenger plugin from Facebook. The chat plug-in is blocked by default, so that there is initially no connection to Facebook from our side. Only when you agree to the setting of cookies by Facebook will the chat symbol be visible at the bottom right of the screen.

You can find detailed information on how Facebook handles your data here: https://www.facebook.com/privacy/explanation

Information on the EU-US Privacy Shield can be found here: https://www.facebook.com/about/privacyshield

You can view the possibility of objection here: https://www.facebook.com/settings?tab=ads

6.2.3 Youtube

Our site uses the provider YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA for the integration of videos.

Important: Youtube is blocked by default. In order to use the service you have to agree to the setting of cookies by YouTube. You can find more information on how YouTube handles your data at:

https://policies.google.com/privacy?hl=de&gl=de

 

Change cookie selection

Cookie-Auswahl ändern

 

Change cookie selection directly

Here you can manage all the cookies that have been set

7. Analysis programs

7.1 Google Analytics

We use “Google Analytics” on our website, a web analysis service provided by Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland (hereinafter referred to as “Google”). Google uses cookies, i.e. small text files that are stored on your device and that enable your use of our website to be analyzed. The information generated by the cookie about the use of our website is usually transmitted to a Google server and stored there. If anonymization of the IP address to be transmitted by the cookie is activated on the website (“IP anonymization”), your IP address will be shortened beforehand by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area . The full IP address will only be sent to a Google server outside the EU and shortened there in exceptional cases. Google will use this information to evaluate your use of our website on our behalf, to compile reports on website usage and to provide us with other services related to website and internet usage. In doing so, pseudonymous usage profiles can be created from the processed data. The IP address transmitted when using Google Analytics will not be merged with other Google data.

We only use Google Analytics with the previously described activated IP anonymization. This means that Google will only process your IP address in abbreviated form. A personal reference can be excluded.

We use Google Analytics for the purpose of analyzing the use of our website and continuously improving individual functions and offers as well as the user experience. Through the statistical evaluation of user behavior, we can improve our offer and make it more interesting for you as a user. This is also our legitimate interest in the processing of the above data by Google. The legal basis is Article 6, Paragraph 1, Sentence 1, Letter f) GDPR.

You can prevent the cookies generated by Google Analytics from being saved by making the appropriate settings in your web browser. We would like to point out that in this case you may not be able to use all the functions of our website. If you want to prevent the collection of the data generated by the cookie and related to your user behavior (including your IP address) and the processing of this data by Google, you can download and install the web browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de

In order to oblige Google to order processing of the transmitted data only in accordance with our instructions and to comply with the applicable data protection regulations, we have concluded an order processing contract with Google.

Third party information: Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland

Further information on the use of data by Google, on setting and objection options as well as on data protection can be found on the following Google websites:

Terms of use: https://marketingplatform.google.com/about/analytics/terms/de/
Overview of data protection: https://support.google.com/analytics/answer/6004245?hl=de&ref_topic=2919631
Data protection declaration: https://policies.google.com/privacy?hl=de&gl=de
Use of data by Google when you use our partners’ websites or apps: https://policies.google.com/technologies/partner-sites?hl=de
Use of data for advertising purposes: https://policies.google.com/technologies/ads?hl=de
Settings for personalized advertising by Google: https://adssettings.google.de

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected.

A deletion of the data at user and event level with cookies, user IDs (e.g. user ID) and advertising IDs (e.g. DoubleClick cookies, Android advertising ID, IDFA [Apple identifier for advertisers ]) are linked takes place no later than 2 months after their survey.

If you consented to the statistical collection of your data by Google Analytics when you visited our website for the first time, you can revoke your consent here! From this point on, no further data will be transmitted to Google. (Attention: The cookies that have already been set will not be deleted, but the data transfer will be stopped until you agree to the transfer again. You can, however, delete the cookies manually. How this works depends on the browser you are using)

8. Profiles and pages on social networks

We maintain profiles or pages on social networks, i.e. outside of our own website. We use this to communicate directly with our customers and to inform them about offers and, if necessary, special events. The network operator himself is responsible for processing the information and data collected there. We only have limited influence on the handling of your data on these networks. Here we would like to inform you in more detail about the social networks we maintain and how they handle your data:

8.1 Facebook

If you use our Facebook page, we would like to point out that your data may be processed outside of the European Union. Facebook Ireland Ltd (Ireland / EU) is responsible for processing the collected data. Facebook has agreed to comply with the EU data protection regulations within the framework of the EU-US Privacy Shield.

You can find detailed information on how Facebook handles your data here: https://www.facebook.com/privacy/explanation

Information on the EU-US Privacy Shield can be found here: https://www.facebook.com/about/privacyshield

You can view the possibility of objection here: https://www.facebook.com/settings?tab=ads

8.2 Instagram

If you use our Instagram page, we would like to point out that your data may be processed outside of the European Union. Facebook Ireland Ltd (Ireland / EU) is responsible for processing the collected data. Facebook has agreed to comply with the EU data protection regulations within the framework of the EU-US Privacy Shield.

You can find detailed information on how Facebook handles your data here: https://help.instagram.com/519522125107875?helpref=page_content

Information on the EU-US Privacy Shield can be found here: https://www.facebook.com/about/privacyshield

You can view the possibility of objection here: https://help.instagram.com/196883487377501?ref=dp

9. Newsletter

We only send our newsletter if you have given us your prior consent. Information on the content of the newsletter, the frequency with which we send our newsletter and further information can be found on our newsletter page.

You can unsubscribe at any time online via the newsletter page. You will also find an unsubscribe link in every email in the newsletter.

Used provider:

We use a third party provider to send our newsletter. We use the provider for this

“Mailchimp” – Rocket Science Group, LLC, 675 Ponce De Leon Ave NE # 5000, Atlanta, GA 30308, USA; Website: https://mailchimp.com

Data protection declaration: https://mailchimp.com/legal/privacy/

9.1 Double opt-in procedure

Before you are registered for our newsletter, you will receive a double opt-in email. There you will be asked to confirm your registration. This is to prevent no one else from registering with your email address.

You can object to receiving the newsletter at any time. You will find an unsubscribe link in every newsletter, the double opt-in email or at the end of this page.

The registration for the newsletter and changes to your data are logged and saved.

9.2 Deletion and retention of your data

Without a request to delete it, we reserve the right to keep your data for up to 3 years in order to be able to prove a previously given consent.

If you insist that we delete your data earlier, this is possible provided you confirm the previous existence of your consent at the same time.

The logging of the registration process takes place on the basis of our legitimate interests for the purpose of proving that it has proceeded properly.

9.3 Statistics and performance measurement

To improve our newsletter offer, we evaluate certain technical data (system, browser, IP address), as well as the reading behavior (was the newsletter opened, which links were clicked, when was the newsletter opened) of the users.

This data is measured using a so-called “web beacon”. This is a pixel-sized file that is retrieved from the system of our shipping service provider when the newsletter is opened.

Although the information can be assigned to individual persons, we do not use it to observe individual users, but rather to understand the reading habits of our subscribers and to optimize our newsletter accordingly.

The newsletter is evaluated automatically when you subscribe to our newsletter and therefore only with your express consent. Unfortunately, it is not possible to receive the newsletter without your consent.

10. Google Web Fonts

On our site, external fonts are used by “Google Web Fonts”. This is a service provided by Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland (hereinafter referred to as “Google”). These web fonts are integrated through a server call, usually a Google server in the USA. This tells the server which of our websites you have visited. The IP address of the browser of the end device of the visitor to this website is also saved by Google. You can find more information in Google’s data protection information, which you can access here:

https://policies.google.com/privacy?hl=de&gl=de

https://developers.google.com/fonts/faq?hl=de-DE&csw=1

https://fonts.google.com/

The integration takes place on the basis of our legitimate interests in a technically secure, maintenance-free and efficient use of fonts, their uniform representation and taking into account possible licensing restrictions for their integration.

Third party information: Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland

11. Your rights / deletion of your data

You have the following options with us:

  • Access to your data
  • Change or delete your data
  • Restriction of the processing of your data
  • Objection to the use of your data

Upon your request, we will inform you in writing, in accordance with the applicable law, whether and which data is stored about you.

12. Responsible

Responsible for compliance with this data protection declaration is:

Mr

Andreas Guhmann

Am Neuer Markt 4

66877 Ramstein-Miesenbach

Tel .: 06371 / 592-220

Email: ccr@ramstein.de

Öffnungszeiten am Kerwemontag

Unser Servicecenter hat am Kerwemontag, dem 21.09.2020 nur bis 12.30 Uhr geöffnet.

Ab Dienstag sind wir wieder ganz regulär für Sie da.

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